BA late Thursday revealed that personal and financial
details of about 380,000 customers who booked flights on the group's website and mobile phone app between August 21 and Wednesday had been stolen.
The revelation comes just a few months after the European
Union tightened data protection laws with the so-called General Data Protection Regulation (GDPR).
Union tightened data protection laws with the so-called General Data Protection Regulation (GDPR).
"We're extremely sorry for what has happened," Cruz told the BBC on Friday.
"There was a very sophisticated, malicious, criminal attack on our website."
BA took out full-page adverts in the UK newspapers on Friday to apologise to customers, while the share price of parent group IAG was down more than three percent in London deals.
"We are 100 percent committed to compensate them," Cruz said.
"We will compensate them for any financial hardship that they may have suffered," he told the broadcaster.
BA said it had launched an urgent investigation after realising that bank cards used to book its flights had been hacked.
Read more at: https://phys.org/news/2018-09-ba-compensate-customers-breach.html#jCp


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